Amazon Jobs | Seller Support Associate | 25 - 30K Salary

Available cities: 

Bangalore, Chennai, Hyderabad, Mumbai

Basic Qualifications: 

Basic qualifications: 

• Excellent written and verbal communication. Along with English, this role also requires communicating in Hindi. 

• Demonstrates effective, clear and professional written and oral communication. 

• Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues. 

• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. 

• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. 

• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. 

• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. 

• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. 

• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller's issues and questions.

Preferred Qualifications:

Education: Any Graduation (other than BE, B.Tech, and MBA Freshers)

· Language: English and Hindi

· Experience within a customer service environment preferred. Desire to expand skills into new areas.

· Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.

· Committed seller advocate, drive process & tool improvements.

· Enthusiasm and strong self-motivation.

· Strong prioritization and time management skills, with a high degree of flexibility.

· Embrace constant change with flexibility and good grace.

· Demonstrate an appropriate sense of urgency for contact response time in the face of variable workflow.

· Demonstrates effective communication, composure, and a professional attitude

· Exemplary performance record, particularly with regard to quality & productivity

· Desired skill sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.

Internal job description

Loop competencies

Applying Process: 

Step 1: As soon as you click on the above link, you will be able to see the below page. Here Click on Apply Now to apply for this role

Step 2: Then you have to register for the amazon jobs, by entering your mail id in the email address section and then click on Continue

Step 3: Then a verification code will be sent to your mail id, enter the Verification Code and click on verify button

Step 4: After the verification, you will be automatically redirected to this site. Where you have to submit your Resume and click Next

Step 5: Later you have to enter the contact information through which they can contact you

Step 6: If you want you can enter you number and verify the number through which they will contact you for further process or else click skip and continue

Step 7: Then they will ask you if you are willing to relocate or not (Click on Yes only), and the preferred work location where you want to work there are 4 cities including Bangalore, Chennai. Later you have to tell them from where you have heard about the job, fill in the rest and click continue.

Step 8: Then you have to enter the previous work details, As you are fresher you need to select 0-2 Years and enter the designation as Fresher. Enter Communication Skills as the domain skills and click on continue.

Step 9: Enter your educational details and click on continue

Step 10: Then you have to answer the basic questions like if you have previously worked in amazon or not if you have previously applied for amazon etc. after selecting the suitable answers click on continue.

Step 11: Then you have to read the Acknowledge and Check the box and click on continue

Step 12: Enter the gender and click continue

Step 13: Answer the 3 questions about whether you are of Military Status or not

Step 14: Finally Check and Review the application and click on continue

Step 15: After submitting that the final step of your application you will receive mail about the application and after you can go to dashboard and track the application status

Step 16: TRACKING YOUR APPLICATION:

Once your application got selected you will be intimated through the mobile number or mail.

Click Here to Apply